Questions about Buying Classes

How do I buy classes?

In general, you buy a single-class or multi-class pack and then book classes under the pack. 

What class packs do you offer?

We offer single-class or multi-class packs in three categories:

 

  1. Regular online classes, taught by a senior teacher - 1 class, 4 classes, 9 classes

  2. Aspire online classes, taught by an apprentice teacher - 1 class, 4 classes

  3. In-studio classes, taught by a senior teacher - 1 class, 4 classes, 9 classes

  • ONLINE CLASS PACKS (regular and Aspire)

    • For any given online class, a single login/screen is available, however, more than one person can participate in the class.

    • Any regular online class can be booked with an Online class pack.

    • Any Aspire online class can be booked with an Aspire class pack.

    • Once a pack expires, unused classes CANNOT be carried forward.

    • No automatic renewal.

    • See the Buy Classes section for details.

  • IN-STUDIO CLASS PACKS

    • Valid for one person for any in-studio class.

    • Any in-studio class at the appropriate level can be booked.

    • All COVID protocols must be followed, including full vaccination and masking.

    • Once a pack expires, unused classes CANNOT be carried forward.

    • No automatic renewal.

    • See the Buy Classes section for details.

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Can I use the same class pack for both online and in-studio classes?

No. The pricing structure is different for online classes and in-studio classes. You must purchase separate class packs.

Can I use the same class pack for both regular online and Aspire online classes?

No. The pricing structure is different for regular online classes (taught by a senior teacher) and Aspire online classes (taught by an apprentice teacher). You must purchase separate class packs.

Can I have more than one class pack?

Yes. If you are taking classes in more than one category, you would need a class pack for each type. 

 

For example, you could have a 4-class online pack plus a 4-class in-studio pack. You would book online classes against the online pack and in-studio classes against the in-studio pack.

 

Or, you could a 4-class regular online pack plus a 4-class Aspire online pack. You would book regular online classes against the regular online class pack and Aspire online classes against the Aspire online class pack.

In all cases, the expiry date associated with each pack would apply.

How do I pay for class packs?

We use PayPal, a secure online payment platform, for all payments. You can use a credit card directly without setting up an account, or you may set up a free PayPal account and link a credit card or bank account to it.

My PayPal account is not working properly.  Is there another way I can make a payment?

You can pay directly with a credit card using the Paypal payment platform even without using your account.

 

On an exception basis, we will accept an e-transfer on a pre-arranged basis.  Please contact the studio prior to booking a class to make the necessary arrangements.

I was able to book a class without paying.  What will happen?

Please contact the studio to arrange payment.  If you do not do so, you will receive an invoice in the amount of the price of the relevant 1-Class Pack + HST.   You will also be blocked from booking additional classes.

What is Yoga Toronto 196’s refund policy?

We are unable to provide refunds for packs you have already purchased even if you have not used them fully.

I still have questions; what can I do?

Please contact us directly using the information in the contact section.  We would be pleased to try and address your questions.

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