Questions about Plans and Pricing

How do the plans and pricing work?

In general, you buy a pass and then book one or more classes under the selected pass. 

What plans and pricing options do you offer?

We offer monthly auto-renewing passes and passes valid for 1 class or 4 classes.   We also offer a pass for free introductory classes.

  • Monthly Single Pass ($40 + HST)

    • Valid for one month

    • Valid for one person

    • Up to 9 classes per month can be booked under the pass

    • Any category of class can be booked

    • Unused classes cannot be carried forward

    • Auto-renewal – the pass is renewed automatically each month on the same date until cancelled

    • Cancellation – automatic renewal of the pass can be cancelled at any time for subsequent months

  • Monthly Family Pass ($60 + HST)

    • Valid for one month

    • Valid for two or more people in the same household taking classes together at the same time from the same location

    • Up to 9 classes per month can be booked under the pass

    • Any category of class can be booked

    • Unused classes cannot be carried forward

    • Auto-renewal – the pass is renewed automatically each month on the same date until cancelled

    • Cancellation – automatic renewal of the pass can be cancelled at any time for subsequent months

  • 4-Class Pass ($50 + HST)

    • Valid for 6 weeks from date of purchase

    • Valid for 4 classes for one person

    • Any category of class can be booked

    • Unused classes cannot be carried forward

    • No automatic renewal

  • 1-Class Pass ($14 + HST)

    • Valid for a single class

    • Any category of class can be booked

    • Unused classes cannot be carried forward

    • No automatic renewal

  • Aspire Pass (free)

    • Valid for one person

    • Valid for one class per week

    • Valid for one year

    • Only classes in the Aspire category can be booked

How do I pay for passes?

We use PayPal, a secure online payment platform, for all payments. You will need to set up a free PayPal account and link a credit card or bank account to it.

My PayPal account is not working properly.  Is there another way I can make a payment?

On an exception basis, we will accept an e-transfer.  Please contact the studio prior to booking a class to make the necessary arrangements.

When is monthly payment due for the auto-renewing passes?

The first payment is made when you purchase the pass.  Thereafter, PayPal will take the payment from your account automatically on the same date each month. For example, if you purchase an auto-renewing pass on February 17th, you will make a payment via PayPal that day, and then, on the 17th of every month, PayPal will automatically take the payment.

I was able to book a class without paying.  What will happen?

Please contact the studio to arrange payment.  If you do not do so, you will receive an invoice in the amount of the price of a 1-Class Pass + HST.   You will also be blocked from booking additional classes.

How do I cancel my monthly pass?
  • Log in to your Yoga Toronto 196 account.

  • Under ‘My Subscriptions’, scroll down to the monthly pass you wish to cancel.

  • Click on ‘Cancel Subscription’.

  • You will have a choice of cancelling or keeping the pass.

  • Click on ‘Yes, cancel’.

  • You will receive an email directly from PayPal confirming cancellation of the renewal payments.

  • Your pass will remain valid for the remainder of the current monthly period but will not be renewed.

I have a monthly pass, but I will be unable to take classes for a period of time.  What do I do?

If you are certain you won’t be able to take any classes, you can cancel your monthly pass and then buy a new one when you are once again available.  You may also purchase a 1-Class Pass or a 4-Class Pass until you are ready to purchase a monthly pass again.

I have a monthly pass, but I won’t be able to do 9 classes this month. Should I cancel my pass?

Cancelling your pass will not affect validity for the current monthly period, only for subsequent monthly periods.

I don’t think I can do 9 classes in a month.  What should I do?

It is not mandatory that you do 9 classes every month.  Instead of a monthly pass, you may also purchase a 1-Class Pass or a 4-Class Pass (valid for 6 weeks)

My partner and I purchased a Monthly Family Pass but we won’t always be able to take classes together.

With the Monthly Family Pass, your ‘household/family unit’ can take a total of 9 classes each month.  Even if only one of you is available to take a given class, it still counts as one class under the pass.   If you are unable to take any classes together, it would be more appropriate for you to purchase separate Monthly Single Passes.  Please contact us if you have additional questions.

What is Yoga Toronto 196’s refund policy?

We are unable to provide refunds for passes you have already purchased even if you have not used them fully. Monthly passes can be cancelled at any time for subsequent monthly renewals (see above).

I still have questions; what can I do?

Please contact us directly using the information in the contact section.  We would be pleased to try and address your questions.

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